The Government & Whistleblowing: Or an everyday story of managed opposition?

By Dr Minh Alexander, NHS whistleblower and former consultant psychiatrist 27 February 2020

Summary: This piece examines the fine governmental art of suppressing whistleblowers, using various forms of managed opposition. The whistleblowing charity Protect’s close relationship with the government and income from the public sector is examined. Protect’s protracted unwillingness to criticise the obvious flaws and failures of the government’s Freedom To Speak Up project is described. Notably, Protect holds data from its helpline which suggests that after Freedom to Speak Up Guardians were introduced, healthcare whistleblowers continued to seek help outside of their own organisations, after more of them tried internal mechanisms but were not reassured. This data was tucked into Protect’s 25th anniversary report, but without a frank acknowledgment of its significance. Instead, Protect wished vainly that the Freedom To Speak Up model might yet help “transform” NHS culture. Fundamental reform of unfit UK whistleblowing law is required for real change. However any attempt at law reform is now fraught with dangers given the authoritarian Johnson administration, which has just outed education whistleblowers. Law reform ventures could easily backfire and put future whistleblowers in a worse position. Nevertheless several establishment actors are trying to make off with the law reform bandwagon under these uncertain conditions. WhistleblowersUK and its suspect APPG wish to place a new whistleblowing Office under the control of the MoJ or Home Office. Protect propose an inadequate re-brand of existing law, which will not threaten but flatter the government and continue the symbiosis. It is trying to generate PR for its initiative with an event on 18 March 2020. None of the Bills currently doing the rounds in parliament assures explicit and robust parliamentary scrutiny of any new whistleblowing agency. Without regular scrutiny and refreshment, any new whistleblowing agency created will soon become another tired, saggy part of the existing political furniture.

The octopus is an old emblem of the Mafia, coiling and insinuating its many tentacles into different parts of society.

In fact, governments may outdo any organised crime syndicates in their abuse of power, subterfuges, rackets, stratagems for unjustly dipping into the common man’s pockets and their parking of  boots on necks

Governments may be dictators who permit token opposition or field fake candidates, or purportedly liberal governments that pretend to cede power to ‘independent’ bodies whilst keeping firm grip.

Domestically we can probably expect worsening in repression under the authoritarian, press-bashing Johnson administration.

For example, the UK Department of Education has just outed some school whistleblowers, probably maliciously.

 

The Department of Education outs whistleblowers

In January, through the well-known online, public FOI site ‘What Do They Know’, the Department for Education released a response under FOIA with the names of three whistleblowers still visible.  Their names were mentioned FIVE times. One of the whistleblowers was left too frightened to give evidence to a SATs cheating probe.

The government dissembled about what it had done, but its denial was hardly credible:

The DfE said the “names of the three individuals were not redacted from the Freedom of Information response because the requester was already aware of their identity and had shared their names via her solicitors with a number of other organisations, including NET Academies Trust, as part of her legal claim.”

They then claimed the FOI response was “only shared with the requester and the department did not publish this information online”.

But a spokesperson for mySociety [who run What Do They Know] challenged the latter statement, adding that the department has had “4,525 requests since the site was launched eleven years ago, so they should be well aware that when a request is made through ‘What Do They Know’, the response is published online automatically”.

This flagrant breach of whistleblower confidentiality and identity was exceptionally serious not least because the Secretary of State for Education, and by proxy his Department, is a Prescribed Person under UK whistleblowing law, with statutory duties to receive and record disclosures from education whistleblowers.

The EU whistleblowing directive  now outlaws such revelation of a whistleblower’s identity.

If all UK government departments start to behave in this manner, it will send a very clear signal that whistleblowers can expect nothing but abuse from this government.

The Department for Education is of course a work in progress for two key players in the authoritarian Johnson administration: Cummings and Gove.

They have dabbled in extremist unpleasantries such as eugenics and biological determinism and  have like-minded friends:

Michael Gove still defending Toby Young after revelations about his links to Nazi eugenics enthusiasts

Sabisky row: Dominic Cummings criticised over ‘designer babies’ post

Thus it may be a government priority to purge the DfE of normalcy and truth tellers, in order to push through its control over the next generation.

 

Traditionally, UK governments have managed whistleblowing through a combination of strategies such as complicity by regulators who do not always act in the public interest, the capture of a few whistleblowers and the cultivation of close relationships with organisations that purport to represent whistleblowers, softening their sting. The late Dr Jean Lennane,  a whistleblower psychiatrist and for many years a transparency campaigner in Australia, had a rule of thumb that most anti-corruption bodies stay honest for no longer than three years, assuming they were sound to start with.

Most recently, the government has audaciously misrepresented an outpost of the Department of Health and Social Care Press Office as the National Guardian’s Office for NHS whistleblowers.

In terms of whistleblower capture,  we have seen whistleblowers take the shilling and progress to promotions and well paid public sector jobs, land paid project work without competition, and secure  business contracts paid from the public purse. In exchange, they have rubbished their peers, generally or specifically, plugged government policy, endorsed discredited organisations harmful to whistleblowers, and provided a synthetic rent-a-crowd to nudge public confidence in government’s fabrications.

Protect, the not-very-oppositional whistleblowing charity has enjoyed a symbiosis with government for over two decades and monopolised the market in providing advice services.

Most public sector bodies have whistleblowing blurb that signposts workers to Protect.

Protect has cruised along on the Employment Tribunal National User Group for years. The purpose of the meeting of this group is for stakeholders to raise concerns.

“The stakeholders use the meetings to raise issues or concerns with the service provided by employment tribunals.”

In the group’s published minutes from February 2016 to the present time, which shows attendance by Protect at nearly all the meetings, I found one comment by Protect staff:

“Item 9 Any other business Roger Easy pointed out his concern in the difficulty in locating whistleblowing cases within the EAT website. The President informed Roger that Nicola Daly was the new EAT Registrar. He would let Nicola know that Roger would write to her about his concerns.”

But perhaps it’s more about the networking with all the other parties at the table: BEIS, TUC, ACAS, EHRC, important lawyers, Law Society, Reuters, CAB, etc, etc.

One wonders where the balance falls between influencing and being influenced.

Neither has Protect been vocal in raising the alarm on the very low success rate of claims under weak UK whistleblowing law (only about 3% succeed at hearing), despite the fact that the charity has routinely gathered stats for years now.

Protect knew the law, the Public Interest Disclosure Act 1998 (PIDA), was weak because Protect has told some whistleblowers to run and not to fight.

Most importantly for NHS whistleblowers, Protect has extended its fraternisation to the National Guardian’s Office. This started soon after the 2016 appointment of the second National Guardian, Henrietta Hughes, who replaced Eileen Sills, the Bolter.

Protect Cathy James selfie with HH
Cathy James past CEO of Protect posing with Henrietta Hughes NHS National Guardian November 2016

In 2017, reverential messaging about the Freedom To Speak Up followed. For example, instead of challenging Robert Francis about non-evidenced based internal Guardians, Protect simply transmitted his spin that Guardians were “pioneers”.

Protect Robert Francis pioneers tweet

There has been cross fertilisation. Protect’s Head of Legal headed off to the National Guardian’s Office as the National Engagement Manager, complete with selfies:

Protect Lorraine Turnell HH selfie
From left to right: Henrietta Hughes, Lorraine Turnell and a Freedom To Speak Up Guardian

A presentation in March 2018 by the former Protect Head of Legal in her new role at the National Guardian’s Office included the following optimistic claims about the effectiveness of NHS trust Freedom To Speak Up Guardians:

Screenshot 2020-02-27 at 01.30.44

In June 2018, I crossed swords with Francesca West, Cathy James’ successor, when she made a comment at a conference on the twentieth anniversary of PIDA, at which she suggested that the government’s Freedom To Speak Up project was progressing well. This was in the absence of evidence and evaluation.

A Protect announcement of a new trustee in October 2018 emphasised the value that Protect placed in its relationship with government, following the passage of PIDA:

Protect welcomes new trustee and employment lawyer David Widdowson, who has extensive whistleblowing expertise, to the Protect Board.

David is a long-standing member of the Employment Lawyers Association, and a member and subsequent chair of a working party which commented on the two abortive private members bills and then on the bill which became the Public Interest Disclosure Act 1998.  Comments at the consultative stage were influential in the ultimate drafting of the bill and formed the basis of a very successful relationship with the DTi, now BEIS (Department for Business, Energy & Industrial Strategy). He also has trustee experience.”

There is a need to engage, but quite so enthusiastically?

Protect’s messaging about NHS cases in this period has been something of a balancing act. It has criticised some public institutions as part of showcasing its role as an advocate for prominent NHS whistleblowers, but it remained curiously silent about how the National Guardian failed the same whistleblowers.

Protect in fact held data which suggested ineffectiveness of the government’s Freedom To Speak Up model. However, the charity was loath to comment too bluntly on this fact.

The charity’s 25th anniversary report showed that in the three years after Robert Francis published his report of the Freedom To Speak Up Review, the number of calls from healthcare workers to its helpline did not change significantly.

Screenshot 2020-02-27 at 01.11.09

However, there was a drop in the proportion of healthcare callers who were making a first time disclosure:

Screenshot 2020-02-27 at 01.12.50

This implied that some healthcare workers had already tried internal routes of disclosure, but had not been reassured by their employer’s responses.

Not exactly a ringing endorsement of the mushrooming Freedom To Speak Up Guardian posts in these three years.

Instead of straightforwardly spelling out this unfavourable finding, what did Protect say?

“We hope the introduction of Freedom to Speak Up Guardians does help to transform the whistleblowing or speak up culture in the NHS. It is early days, and still very much in its infancy, but we know from experience there does have to be top down buy in from senior management, the Board as well as obviously the day to day workforce.”

“Transform”?

Aye, pig & lipstick transformation.

Protect must surely know that the Freedom To Speak Up model is a recipe for abuse destined for the policy bin, even if the Department of Health and Social Care tries to keep it on life support for as long as possible.

Protect must also know that  the Freedom To Speak Up model was just a re-warmed version of the civil service nominated officer scheme, which has never been properly evaluated and has certainly not transformed whistleblowing governance in Whitehall.

The very serious NHS whistleblowing scandals that are still occurring, such as at West Suffolk NHS Foundation Trust, are abundant evidence that after five years of the Freedom To Speak Up project, nothing has been transformed.

Robert Francis’ denial and a major failure of the government’s Freedom To Speak Up model at West Suffolk NHS Foundation Trust

We also have yet to see what role the government had in the whistleblower witch hunt at West Suffolk, which took place in the Health Secretary Matt Hancock’s constituency.

Structurally enmeshed, Protect contributes to the Freedom To Speak Up project training Freedom To Speak Up Guardians.

An FOI disclosure by Health Education England on 28 April 2017 Ref. showed the following financial transaction between HEE and Protect (then known as Public Concern at Work):

Response

HEE went through a tendering process to identify suppliers for the following services that arose from Sir Robert Francis’ Freedom to Speak Up (FtSU) aimed at developing education and training guidance to support staff with raising and responding to concerns. The contract was awarded to PCaW on 1 November 2015 to deliver 13 face-to-face training sessions, 2 e-learning sessions and a conference for Freedom to Speak Up Guardians and a video of training session. The value of the contract was £109,600.

The original completion of the contract was planned for end of March 2016, but was extended to March 2017 due to delays of setting up the National Freedom to Speak Up Guardian Office and lack of national advice in this area. The contract has now come to an end.”

There is therefore a conflict for Protect in commenting on the effectiveness of the Freedom To Speak Up project.

Indeed, Cathy James the charity’s former CEO informed me that roughly 43% of Protect’s income is from the public sector.

How does this influence the level of Protect’s opposition to the government?

Some at Protect may believe in what they are doing, but they need to candidly ask and answer these questions of themselves.

Successive waves of grassroots whistleblowers have campaigned for many years for reform of totally unfit UK whistleblowing law, which is the real change that is needed. Recently the bandwagon has started to creep forwards.

But someone has now tampered with the steering, and several establishment parties are trying to make off with it.

WhistleblowersUK and their Whistleblowing-kerching-APPG want to gallop towards US bounties.

The Whistleblowing APPG’s new Bill and unanswered questions about finances and potential conflicts of interest

Whistleblowing v Bounty hunting. A new whistleblowing APPG with sponsorship from bounty hunters

Letter to Tom Lloyd WhistleblowersUK Chair: WhistleblowersUK’s financial arrangements, re-investment of surplus income, not for profit status, and declaration of interests

Protect just want to gently re-brand PIDA, doubtless to a mutually beneficial PR fanfare for themselves and the government.

Lords a Leaping 18 March 2020

Speaking of PR, Protect are holding an event in March to give more visibility to their law reform bid:

Screenshot 2020-02-27 at 01.18.40

 

 

Crucially, none of the Bills doing the rounds in parliament include an explicit, assured mechanism for robust, direct parliamentary oversight and scrutiny.

But then such accountability would shatter the enchantment.

No.

‘Tis a bal masqué, and the music must play…..

 

Screenshot 2020-02-26 at 23.56.17

Screenshot 2020-02-26 at 22.27.18

 

RELATED ITEMS

Forget the unicorns. Protect’s proximity to WhistleblowersUK

Breach of confidentiality by CQC and complicity in referring a whistleblower to the Disclosure and Barring Service

Censorship of national health and social care whistleblowing data: CQC’s economy with the truth

2 thoughts on “The Government & Whistleblowing: Or an everyday story of managed opposition?

  1. I have just spent an hour, probably foolishly, reading through the trawl of emails and documents I have kept, relating to my experience as a NHS whistleblower.

    Eight years on from my birth as a whistleblower, I have surprised myself at just how horrendous the experience has been with all the lies, deception, cover-ups, abuse, and loss I have experienced. When I initially raised my concern, I assumed that the wrongdoers would be chastised and my career would continue as before. How wrong could I have been!

    Interestingly, almost immediately after I was threatened by the trust with losing my job, I contacted Protect, formerly Public Concern at Work, believing that they would provide me with help and support. The person I spoke to advised me that the concern I had raised was a HR issue and suggested I visit the ACAS website. As one of the people I had raised my concern with, and had been threatened by, was the organisation’s Director of HR and OD, I now felt completely at a loss as to what on earth I was going to do.

    Their advice, was blatantly inaccurate and unhelpful.

    Which leads me to wonder, how other whistleblowers unsatisfactory experiences of Protect’s services contrast oddly with the few whom they elevate through active casework, advocacy, promotion and legal intervention? With some reflected glory and no harm to their corporate branding of course.

    And if they didn’t think (wrongly) that my case was covered by PIDA, and was just an employment matter, why didn’t they do something about it?

    How many other cases with potentially generalisable issues of law do they brush away?

    Liked by 1 person

  2. Thank you, Dr A.

    I have returned from my consultation with a private specialist in order to address my disappointing treatment, or rather non-treatment, by the NHS. Apparently, it would have been preferable had I consulted him eight years ago. Thus, I am even less impressed by the NHS leadership than normal.

    As I’ve wittered on previously, most people don’t realise that they have to considerably lower their sights in order to see eye to eye with the creatures they are dealing with.
    Most people are decent and honest and assume others are the same, particularly their superiors.
    As we gain more experience, i.e. are forced to wade through the detritus of deception, betrayal, dishonesty, cowardice, intimidation, and slander, we realise that most jobs exist, not to execute a useful function, but to provide a human shield to prevent the honest from confronting the dishonest.

    My main gripe is this – if our institutions were run according to perfectly straightforward and efficient organisational principles, there would be no need for whistle-blowers. But, as we have seen within our malignant society, everything is monetized and weaponized against the honest by the unethical. Even the phenomenon of whistle-blowing is now being commandeered in order to be corrupted.

    Like

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